Bad Pitching and Bitching: Should Journalists Expose Bad PR Pitches?
Sometimes PR pros miss their mark with poorly-targeted press releases. Others are downright careless. But what happens when one of these “bad” pitches ends up in a journalist’s inbox? Is it appropriate to call the PR rep out?
Reader, Mechele Pellebon got in touch late last week, with a link to Joe Nocera’s post on the NY Times Executive Suite blog – P.R. Pitch of the Month (or Maybe the Decade). She wondered ““What would NakedPR say?” Well “Naked PR” is feeling slightly constructive today, so here’s what I think:
The pitch came from Amanda Miller of Nike Communications, pushing the Phil & Ted’s line of products – inline stroller and playpen / crib combo to be more specific.
It was loaded with pop culture references: Brangelina, J.Lo, Marc Anthony, Brook Shields, Gwyneth Paltrow, etc.
It even referred to children as fashion accessories.
Let’s cut to the chase – it wasn’t a very well thought-out pitch. More importantly, let’s look at why:
1. The pitch wasn’t well-targeted.
Why on earth would you send something like this to the Times? Would it work for a pop culture mag? Possibly. But this isn’t a pop culture mag. I’d like to think most of us know enough to target pitches like this differently to different audiences. In the future, I hope Amanda joins those ranks.
2. The pitch was hypocritical.
On one hand, Amanda notes “with the widespread use of fertility drugs and an increase in women having children later in life (average age is now 31), twins — and children born in quick succession — are born in greater quantity now more than ever.”
So we’re talking about an aging group of new parents. Then why does the pitch sound like it’s targeting a parent reader base in their teens to early twenties? I understand the concept of targeting parents who care about fashion. This was just too much though. Again, time to improve the targeting.
3. The pitch was drawn out.
With a PR pitch, you need to get to the point. And get there quickly.
The issue of referring to children as fashion accessories is a bit unnerving. Then again, it’s sadly true in a lot of cases. Don’t act like you’ve never seen it.
On the other hand, is it smart for a company to tie itself to that group? Would you want your, or your client’s, company associated with the seriously superficial when the products could otherwise appeal to a much larger base? That doesn’t seem smart in this case, especially given the likely readers of the journalist being targeted.
Amanda’s mistakes all come down to the same thing – the pitch was extremely poorly targeted. The good news is that’s easy to fix moving forward.
Am I going to whine about Nocera for exposing this bad pitch on his blog? Nah.
Someone wasted his time. He happens to have a public outlet to express his disdain. That’s life.
Could, or should, he have handled it a bit differently? I think so. It’s one thing to spend your time complaining publicly about a pitch you don’t like. But wouldn’t it be more productive to give some useful feedback?
If you want someone to improve, tell them how. They may or may not listen — if they don’t, by all means, rip them a new one if you think the pitch really needs to be exposed to protect you or someone else from similar stupidity.
On Fixing This Mess
On a more general note, when it comes to folks complaining about pitches, I’d really like them to come out and say how they were contacted. And it would be nice to hear how that PR person came across them, if they know (and it wouldn’t hurt for them to ask if they feel they’re being improperly targeted).
Why does this matter?
It would help to know if they’re actively soliciting pitches, and what they’re saying they do (or don’t) want. It would also help to see what kind of bio exists, if any, and if that would explain why they’re getting certain types of pitches.
Is their own writing style where the PR person found them similar in any way to that of the pitch? If so, then it may not be as poorly targeted as originally thought.
I’m not saying Nocera specifically solicits, or makes it appear like he solicits, these kinds of pitches. But journalists aren’t always completely innocent when it comes to bad pitches they receive. Sometimes they forget that they’ve covered certain things in the past for example — and that makes it reasonable for PR folks to think they might be interested in covering something similar in the future. At other times, they place blame for bad pitches in the wrong places.
A good example would be when Gina Trapani not long ago was bashing PR folks for “ignoring” her requests on her website not to send pitches to a specific email address. What she neglected to point out (or figure out) was that PR folks weren’t finding that address on her website. They were in fact finding it in a media database – a problem she could have solved much earlier by bothering to ask.
Journalists can get to the root of a lot of these problems by simply asking where they were found. I’m not saying they should waste time doing this constantly, but it would cut down on a lot of the bickering back and forth when there are more legitimate reasons for targeting someone, even if the journalist personally thinks something was poorly targeted to them.
By all means, I’m not taking blame away from the PR crowd. We have plenty of clueless folks masquerading as PR professionals without understanding what that really means (which is a LOT more than pitching).
I sometimes wonder what happened to the relations side of things (equally important from the journalist perspective). I suppose as long as Amanda’s clients aren’t looking for coverage from Joe, and as long as Joe doesn’t later need access to Amanda’s clients, there’s no major harm done here.
It’s when either side doesn’t have enough forethought to think about what they may be doing to future relationships that we really have a problem.